Franchise Operations Manager

We're Hiring | Franchise Operations & Support Manager – BASI Pilates

BASI Pilates is a globally recognised Pilates studio brand founded by Rael Isacowitz, built around the philosophy of The Art & Science of Human Movement.It is present across 55 countires.

As BASI Pilates expands its studio network across India, we are looking for an experienced and highly organised Franchise Operations & Support Manager to manage the day-to-day relationship with franchise partners and ensure every BASI Pilates studio operates according to brand, operational, service and business standards.

Key Responsibilities:

• Manage day-to-day relationship with franchise partners

• Monitor studio operations, sales, revenue & customer retention

• Ensure BASI Pilates SOPs and brand standards are followed

• Support franchisees with team management, training & performance

• Coordinate marketing campaigns, events & local business development

• Conduct regular studio reviews, audits & performance reports

• Support new franchise launches and first 90-day operations

• Identify operational challenges and drive timely solutions

What We're Looking For:

• minimum 2 experience in franchise, fitness, wellness, hospitality, retail or multi-unit operations

• Strong communication, relationship management & problem-solving skills

• Business and sales-oriented mindset

• Comfortable travelling across India

• Experience working with franchisees/business owners is a strong plus

Location: Delhi-NCR |

Experience: 2-4 Years

Industry: Fitness / Wellness / Franchising

• If you're passionate about building exceptional studio operations and growing with a premium global Pilates brand, we'd love to hear from you.