Founder's Office

As a member of the Founder's Office, you'll work directly with the Founder across strategic, operational, and executive initiatives. This is a high-ownership role for someone who is exceptionally organised, proactive, and comfortable managing multiple priorities simultaneously. You should enjoy solving problems independently, anticipate what needs to be done before being asked, and seamlessly coordinate across internal and external stakeholders.

The candidate will have responsibilities across the following functions:

Executive and Founder Support:

• Manage the Founder's calendar, meetings, priorities, and travel plans.
• Coordinate domestic and international travel, itineraries, and logistics.
• Prepare meeting agendas, follow-ups, and ensure action items are executed.

Founder Branding:

• Drive the Founder's professional brand on LinkedIn.
• Plan and publish thought leadership content.
• Coordinate with designers and content teams for posts, articles, and announcements.
• Track engagement and continuously improve visibility.

Relationship Management:

• Build and nurture relationships with customers, investors, partners, and key stakeholders.
• Coordinate follow-ups and maintain communication across strategic relationships.
• Ensure timely responses and smooth stakeholder engagement.

Investor and Customer Engagement:

• Support investor communication by preparing presentations, reports, and meeting materials.
• Coordinate customer interactions and assist with customer experience initiatives.
• Work closely with Sales and Customer Success teams on strategic accounts.

Sales and Business Development Support:

• Assist with outbound SDR activities when required.
• Support lead generation, outreach, follow-ups, and CRM updates.
• Coordinate meetings and ensure seamless handoffs.

Program and Project Management:

• Drive cross-functional projects from planning through execution.
• Coordinate with Product, Engineering, Sales, Marketing, and Operations teams.
• Track timelines, dependencies, and deliverables while ensuring accountability.

Product Demonstrations:

• Learn the product in depth and independently deliver demos to prospects, partners, and customers.
• Gather customer feedback and communicate insights to internal teams.

Requirements:

• 5+ years of experience in Founder's Office, Chief of Staff, Strategy, Business Operations, Program Management, Consulting, or similar roles.
• Exceptional organisational and project management skills.
• Excellent written and verbal communication.
• Strong relationship management and stakeholder coordination abilities.
• Experience managing executive calendars and travel.
• Comfortable creating presentations, reports, and executive documentation.
• Self-starter with a proactive mindset and a strong sense of ownership.
• Ability to thrive in a fast-paced startup environment with minimal supervision.
• Familiarity with AI productivity tools such as ChatGPT, Claude, Gemini, Notion AI, or Perplexity is a plus.

Expectations:

• The Founder can focus on strategic priorities while day-to-day execution runs smoothly.
• Stakeholders receive timely communication and follow-ups.
• Cross-functional projects are delivered efficiently.
• The Founder's LinkedIn presence grows consistently with high-quality content.
• Investor, customer, and partner relationships are managed professionally.
• Product demos and business initiatives are executed with confidence and minimal oversight.