FOS Executive - Collections - Patna

Job Summary

Debt Collection: Candidate should be experienced in collections of various financial products PL/ Home Loan/ Vehicle Loan/ MSME/ LAP/ Credit Cards etc. should be capable enough to collect the overdue payments by visiting clients at the given address. Account Management: Maintain accurate records of all collection activities and client interactions in the CRM system. Negotiation: Negotiate payment plans and settlements that align with company policies and client capabilities. Compliance: Ensure compliance with relevant laws and regulations regarding debt collection practices. Customer Service: Address client inquiries and disputes professionally and effectively to foster positive relationships. Qualifications: Graduate in any stream or a related field (preferred). Young energetic freshers or experience in field collections (1-3 years). Good communication and negotiation skills. Proficiency and experience with collection software. Ability to work independently and manage time effectively.

Responsibilities

• Debt Collection: Candidate should be experienced in collections of various financial products PL/ Home Loan/ Vehicle Loan/ MSME/ LAP/ Credit Cards etc. should be capable enough to collect the overdue payments by visiting clients at the given address.
• Account Management: Maintain accurate records of all collection activities and client interactions in the CRM system.
• Negotiation: Negotiate payment plans and settlements that align with company policies and client capabilities.
• Compliance: Ensure compliance with relevant laws and regulations regarding debt collection practices.
• Customer Service: Address client inquiries and disputes professionally and effectively to foster positive relationships.

Qualifications

• Graduate in any stream or a related field (preferred).
• Young energetic freshers or experience in field collections (1-3 years).
• Good communication and negotiation skills.
• Proficiency and experience with collection software.
• Ability to work independently and manage time effectively.

Job Type

Full time

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