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    Job · 18774589

    BENGALURU · FULLTIME

    Forward Deployed Engineer

    ShortLoop logo

    ShortLoop

    Bengaluru · onsite · Posted 30d ago

    Sourced fromInstahyre
    Not disclosed1–5 yrsfulltimeBengaluru

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    We are looking for a Forward Deployed Engineer who can work closely with customers to understand their requirements, solve complex problems, and collaborate with the engineering team to deliver practical solutions. The ideal candidate should have strong prompt engineering and LLM experience, along with hands-on experience in an early-stage startup environment.


    Responsibilities:

    • Work directly with customers to understand their business requirements and technical challenges.
    • Translate customer requirements into technical solutions and collaborate with engineering teams for implementation.
    • Design, test, and optimise LLM prompts for real-world use cases.
    • Apply prompt engineering techniques to improve the quality, accuracy, and reliability of AI outputs.
    • Build and iterate on AI/LLM-powered solutions based on customer feedback.
    • Troubleshoot issues and drive solutions from requirement gathering to deployment.
    • Work in a fast-paced startup environment with high ownership and ambiguity.
    • Act as a bridge between customers, product, and engineering teams.


    Requirements:

    • 2-4 years of relevant software/AI engineering experience.
    • Hands-on experience with LLMs and prompt engineering.
    • Strong understanding of LLM prompting, prompt optimisation, and AI workflows.
    • Experience working directly with customers/clients for requirement gathering and solution delivery.
    • Experience collaborating closely with engineering/product teams.
    • Prior experience in an early-stage startup is preferred.
    • Strong problem-solving and communication skills.
    • Ability to take ownership and work independently in a fast-moving environment.

    Sourced from instahyre

    Section · 02

    Skills

    Prompt EngineeringLarge Language ModelPromptingLarge Language Models (LLMs)Artificial Intelligence

    Section · Company

    About ShortLoop

    Actively hiring
    ShortLoop logo

    ShortLoop

    Hiring

    Phone AI that Captures Every Dealership Revenue Opportunity

    8

    employees

    2023

    3 years old

    San Francisco

    United States

    About

    Dealerships leave significant revenue every year because they are unable to effectively answer calls or run campaigns due to staffing issues. ShortLoop fixes this with human-like AI phone agents that answer calls instantly, book appointments and test drives, and also help run outbound campaigns. It ensures that our customers never miss a revenue opportunity, inbound or outbound. Our AI is integrated with CDK, Reynolds, Tekion, Xtime, Auto/Mate, DealerFX, VinSolutions, myKaarma and other popular dealership tools. It handles thousands of calls each week for U.S. dealerships across service, sales, and outbound campaigns. Our mission is to help dealerships transition their phone operations to the AI world and capture the revenue they leave on the table today.

    Industries

    AutomotiveDigital MarketingGenerative AILead Management

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