ForgeRock - Consultant

Summary

Position Summary

L35 - Senior Consultant

As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.

Work you'll do

As a Senior Consultant on the Cyber Operate team, you will be responsible for:

• Providing operational support for ForgeRock Identity and Access Management solutions, including Access Management, Identity Management, and Autonomous Identity Cloud, across software-as-a-service, cloud, and on-premises environments
• Supporting incident, service request, and maintenance activities in alignment with service level agreements, including monitoring, health checks, alert handling, troubleshooting, and escalation
• Onboarding applications and users through single sign-on, federation, and access policy configuration to support secure and compliant access management
• Performing user provisioning, de-provisioning, access reviews, authentication journey updates, and policy changes while maintaining audit trails and documentation
• Automating routine identity and access management tasks using scripting, business process model and notation workflows, continuous integration and continuous delivery pipelines, or infrastructure as code
• Participating in change, patch, and upgrade activities, and maintaining documentation, runbooks, and knowledge articles to support service delivery and continuous improvement
  
  

The team

Deloitte's Cyber Operate teams manage clients critical cyber assets either as a fully managed service or in partnership with clients. They deliver skilled talent, cutting-edge technologies, and robust processes to operate client cyber capabilities. This includes:

• Managing Identity Lifecycle
• Security Operations
• Threat Intelligence
• Application Security
• Business Transformation
• Continuous Compliance.
  
  

Cyber Operate team focuses on efficiently running operations by enabling automation, reducing manual effort and adhering to Service Level Agreements (SLAs) based on the standards set by clients.

Location: Bengaluru / Hyderabad / Pune / Chennai

Shift Timings: 24x7 rotational shifts; flexibility for night, weekend, and holiday coverage; on-call support based on project assignments

Qualifications

Required:

• 3+ years of professional information technology experience
• 1+ years of experience supporting or operating ForgeRock identity and access management solutions in a managed services or operations environment
• Experience with incident management, service requests, user provisioning, de-provisioning, and periodic access reviews using ForgeRock identity and access management tools
• Experience with system monitoring, alert handling, health checks, troubleshooting, minor configuration updates, and participation in change, patch, and upgrade cycles
• Experience creating documentation, runbooks, and support materials for operational processes
• Experience with information technology infrastructure library processes and information technology service management tools such as ServiceNow or Jira Service Management
• Experience with PowerShell, Shell, Python, or similar scripting for identity and access management operational tasks
• Bachelor of Engineering, Bachelor of Technology, Master of Computer Applications, Master of Science in Computer Science, or equivalent degree from an accredited university
  
  

Preferred:

• Experience supporting identity and access management products such as Okta, SailPoint, Ping, or Microsoft Entra ID
• Experience integrating ForgeRock with enterprise platforms, directories, or cloud applications
• Experience supporting hybrid or cloud-native environments, including Amazon Web Services, Microsoft Azure, Google Cloud Platform, or Kubernetes
• Experience supporting identity and access management operations aligned to General Data Protection Regulation, Sarbanes-Oxley, or similar compliance requirements
• Entry-level certifications in information technology infrastructure library, cloud, Linux, cybersecurity, or identity and access management
  
  

This position is aligned with the Core Talent Model. To view the associated benefit package, please reference this document https://resources.deloitte.com/sites/dnet-tod-usi/Shared Documents/Benefits/USIBenefitsBrochureforPlanG.pdf .

Our purpose

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Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

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Requisition code: 363108