For FRONT DESK Receptionist AND Administrator

HIRING FOR FRONT DESK RECEPTIONIST AND ADMINISTRATOR

Position Title: Front Desk Receptionist & Administrator

Department: HR & Administration

Location: Nariman Point, Mumbai

Experience: Minimum 7 Years

Education Qualification: Graduate or Above

Languages Required: Proficiency in Hindi, English, and Marathi

Role Overview:

The Front Desk Receptionist & Administrator serves as the first point of contact for visitors

and plays a key role in managing front-desk activities and supporting general administrative

operations. This role requires excellent communication skills, a warm and professional

demeanor, and the ability to manage multiple tasks efficiently, ensuring smooth day-to-day

office functioning and a welcoming environment.

Key Responsibilities:

Front Office Management:

• Greet and welcome visitors with professionalism and warmth

• Manage the reception area to ensure it is tidy, presentable, and well-maintained

• Handle incoming and outgoing calls, emails, and couriers

• Maintain a visitor logbook and issue visitor passes as required

• Provide accurate information and assist visitors and employees with inquiries

Administrative Support:

• Handle general administrative tasks including photocopying, scanning, and filing

• Maintain inventory of office supplies and coordinate procurement

• Manage internal communication notices, circulation of documents, and

announcements

• Coordinate with housekeeping and pantry staff to ensure smooth facility management

• Support scheduling of meetings, bookings for conference rooms, and managing

refreshments

• Assist HR/Admin team with documentation, travel arrangements, and logistics as

required

Record Keeping & Coordination:

• Maintain attendance records for support staff

• Assist in maintaining service contracts and AMCs for office equipment

• Liaise with vendors and service providers for routine office maintenance

• Ensure upkeep and functionality of all front office systems

Desired Candidate Profile:

• Prior experience in front office/reception and/or administrative roles

• Familiarity with office operations, visitor handling, and coordination tasks

• Strong verbal and written communication skills in Hindi and English

• Proficiency in MS Office (Word, Excel, Outlook) and telephone handling systems

• Ability to multitask, prioritize responsibilities, and handle sensitive information with

discretion

• Organized, punctual, and proactive with attention to detail

• Pleasant telephone etiquette and the ability to communicate effectively with people at

all levels

• Well-groomed, professional appearance with a welcoming and courteous demeanor

• Customer-centric approach with a focus on delivering a positive first impression