Food And Beverage Associate

F&B Associate

Loop by Zolo

Serve with warmth. Move with speed. Deliver dining experiences guests remember.

Why this role exists

Loop by Zolo is growing and food, service, and social experiences are an important part of how guests experience the property.

Guests may come to Loop for the stay, location, or community. But they remember how they were treated throughout their experience.

In F&B, every interaction matters

from greeting the guest

to order accuracy

to how requests and complaints are handled.

As occupancy grows, service speed, hygiene, and coordination must remain consistent.

This role exists to ensure every guest receives attentive, hygienic, and efficient dining service — without friction.

Your mandate is clear:

• Deliver warm and professional dining interactions
• Maintain speed without compromising accuracy
• Protect hygiene standards at all times
• Support table turnover and revenue growth
• Contribute to smooth shift coordination

This is not a food-serving role. It is an experience-delivery role.

About Zolo and Loop by Zolo

Finding dependable accommodation has historically been fragmented and inconsistent.

People settled for compromises because the system offered few trustworthy options.

Zolo reimagined living and hospitality as a connected journey.

Zolo Coliving simplifies urban living.

Z Hotels serves the modern traveler with consistency, warmth, and operational discipline.

Loop by Zolo brings together affordable stays, social experiences, and community-led travel for a new generation of travellers.

Today, over 100,000 people trust Zolo across different phases of life.

Our ambition is to build the most trusted living and hospitality ecosystem for the new generation — creating spaces where people can live, stay, travel, and connect.

What you will be responsible for

Deliver Service With Smile & Guest Warmth

• Greet guests warmly upon arrival
• Maintain eye contact and positive body language
• Speak politely and confidently
• Check on guest satisfaction during service
• Handle complaints calmly and respectfully
• Maintain approachable presence

Maintain Service Speed & Coordination

• Take orders promptly
• Communicate clearly with kitchen
• Ensure correct order delivery
• Respond quickly to additional requests
• Process billing efficiently
• Coordinate smoothly during peak hours

Protect Hygiene & Presentation Standards

• Maintain clean and proper uniform
• Follow hand hygiene practices
• Ensure tables are clean before seating
• Handle food safely
• Maintain cleanliness of service station

Demonstrate Product Knowledge & Suggestive Selling

• Explain menu items clearly
• Recommend dishes based on guest preference
• Suggest add-ons or beverages appropriately
• Know availability and special offers
• Answer dietary queries confidently

Ensure Attention to Detail & Order Accuracy

• Confirm order before sending to kitchen
• Check order before serving
• Deliver to correct table
• Verify billing accuracy
• Rectify mistakes quickly

Support Team Coordination & Shift Discipline

• Report on time for shift
• Communicate clearly with kitchen staff
• Support team during peak hours
• Maintain smooth handover between shifts
• Escalate service issues appropriately

Who this role is for

You will likely thrive here if:

• You enjoy interacting with people
• You stay energetic during busy hours
• You notice small details
• You value cleanliness and presentation
• You are comfortable recommending products
• You enjoy working in a team environment

Experience we value

• 0–2 years in F&B, hospitality, or service roles
• Freshers with strong communication and energy welcome
• Basic understanding of menu handling helpful
• Willingness to work rotational shifts
• Groomed appearance and service mindset

Experience matters less than attitude and discipline.

The impact you will have

You will shape how guests remember their Loop experience.

You will influence guest satisfaction, reviews, and repeat visits.

You will contribute directly to F&B revenue through efficient service and upselling.

You will help create the warm, social, and welcoming environment that Loop wants every guest to experience.

Why join now

Loop by Zolo is building its presence across the hospitality and travel space.

As Loop grows, the guest experience will be shaped not only by where people stay, but by how they are welcomed, served, and made to feel throughout their time with us.

F&B will play an important role in creating that experience.

If you believe great service can turn a stay into an experience — this is the right moment.