FLOOR SUPERVISOR

Job description for Floor Supervisor

 

A floor supervisor is responsible for
maintaining a safe and secure environment in bars, nightclubs, or other similar
establishments. They are tasked with checking the identification of patrons and
ensuring that no prohibited items or people enter the premises.

Key Responsibilities:

        
Screen patrons for prohibited items such as weapons, drugs, and
other contraband.

        
Maintain a visible and vigilant presence in the establishment to
deter any potential disturbances or criminal activity.

        
Monitor the behaviour of patrons and intervene when necessary to
prevent fights or other disturbances.

        
Communicate with other security personnel and management to
coordinate responses to potential security threats.

        
Escort unruly patrons out of the establishment as necessary.

        
Provide assistance to patrons as needed

        
Respond to emergencies and incidents within designated areas
promptly and according to policy

        
Complete incident reports as necessary and maintain accurate
records of any security-related incidents.

 

Qualifications:

        
Min HSSC pass, diploma or equivalent required; additional training
or certification in Security  may be
preferred.

        
Min Experience of 1 year

        
Previous security-related work experience preferred

        
Ability to remain calm under pressure and effectively handle
difficult or dangerous situations.

        
Ability to stay level headed and respond quickly in stressful
situations

        
Proficient written and oral communication skills

        
Comfortable kneeling, carrying, bending, walking, and standing for
extended periods of time

        
Working knowledge of basic security techniques

        
Excellent surveillance and observation skills

 

 

Overall, a security bouncer plays a
critical role in maintaining a safe and secure environment for patrons and
staff. They must be able to handle difficult situations calmly and effectively,
communicate effectively with others, and have a strong knowledge of local laws
and regulations related to public safety.

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