{"@context":"https://schema.org","@type":"JobPosting","title":"Floor Manager","description":"

Product Knowledge

Possess in-depth knowledge of gold, diamond, silver, and precious stone jewellery.
Explain jewellery designs, purity standards, making charges, wastage, and pricing to customers.
Guide customers in selecting products based on their requirements and budget.

Sales & Customer Closing

Attend walk-in customers and provide a premium shopping experience.
Understand customer needs and recommend suitable jewellery collections.
Effectively handle objections and convert inquiries into successful sales.
Achieve monthly and annual sales targets.

Team Management

Lead, supervise, and motivate the sales team.
Conduct daily sales briefings and monitor team performance.
Ensure proper customer service standards are maintained by all team members.
Train new employees on product knowledge and sales techniques.

Store Operations

Monitor stock movement and coordinate with inventory teams.
Ensure showroom cleanliness, visual merchandising, and display standards.
Handle customer complaints and provide timely resolutions.
Maintain compliance with company policies and procedures.

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