Floor Manager
Kapsons · Anand · onsite · Posted 46d ago
About a minute. You'll make an account on the way through.
About this role
Job Description (JD) Floor Manager
Position: Floor Manager
Department: Retail Operations
Location: Anand & Raipure
Reporting To: Store Manager / Area Manager
Job Summary
The Floor Manager is responsible for overseeing daily sales floor operations, ensuring exceptional customer service, maintaining visual merchandising standards, and leading the sales team to achieve business targets. The role requires strong leadership, operational excellence, and a customer-centric approach to enhance the overall shopping experience.
Key Responsibilities
- Supervise and manage day-to-day floor operations.
- Drive sales performance and ensure achievement of individual and store targets.
- Lead, motivate, and support the sales team to maximize productivity.
- Ensure high standards of customer service and resolve customer concerns effectively.
- Monitor staff attendance, grooming, and adherence to company policies.
- Maintain visual merchandising standards as per brand guidelines.
- Coordinate with inventory and cashier teams for smooth store operations.
- Monitor stock availability and ensure timely replenishment on the sales floor.
- Conduct daily floor briefings and provide product knowledge training to team members.
- Ensure cleanliness, safety, and organization of the sales floor.
- Assist in executing promotional activities and sales campaigns.
- Prepare and share daily sales and performance reports with management.
Key Skills & Competencies
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Sales-driven and target-oriented mindset.
- Customer service excellence.
- Problem-solving and decision-making skills.
- Ability to handle pressure in a fast-paced retail environment.
- Basic computer proficiency and reporting skills.
Qualifications & Experience
- Graduate in any discipline.
- 2–5 years of experience in retail sales and operations.
- Minimum 1–3 years of experience in a supervisory or floor management role preferred.
- Experience in fashion, apparel, lifestyle, or departmental retail will be an added advantage.
Compensation & Benefits
- Salary: Up to 40,000 CTC per month
- Total Openings: 4 Positions
- Location: Anand & Raipure
Benefits
- Provident Fund (PF)
- Employee State Insurance (ESI)
- Gratuity
- Career Growth Opportunities
How to Apply
Interested candidates can share their updated CV at:
[email removed]
Subject Line: Application for Floor Manager – Chandigarh/Panchkula.
Sourced from naukri
Skills
About Kapsons
Kapsons
Financial Services
11-50
employees
Mohali
headquarters
₹3.6L PA avg
Avg at Kapsons
₹4L – ₹5.5L PA
This role
About
Founded in 1989, Kapsons Fashion is India's first organization to market international brands to its customers in North India and also the first retail chain to establish itself as a one-stop global fashion destination. With close to 25 stores in 19 cities and more than 100 global brands, the organization has emerged as one of the largest retail chains in North India.
With the competitive advantage of having international brands under one roof, Kapsons Group has extended its retail arm into Kapkids and Miss Kapsons.
Kapsons Fashion, which has been loved by customers for over 30 years, has a repertoire of leading brands such as Tommy Hilfiger, Puma, Vero Moda, Armani Exchange, Forever New, U.S. Polo, Jack and Jones, and many more.
Industries
Employee ratings
10 reviews
Culture
3.2
Career growth
3.9
Work-life
3.3
Employees rate it well for
Find them on