{"@context":"https://schema.org","@type":"JobPosting","title":"Floor Manager - Playaza Entertainments","description":"

MALABAR GOLD & DIAMONDS is seeking dynamic and customer-focused Floor Managers for Playaza Entertainments. You'll be instrumental in overseeing daily operations, ensuring excellent customer service, and managing staff to maintain seamless experiences at our entertainment centers in Kochi and Thrissur. If you have a passion for creating memorable guest experiences and a proven track record in hospitality or retail management, we invite you to lead our vibrant teams.

Roles and Responsibilities

Oversee daily floor operations and ensure excellent customer service.
Manage staff, scheduling, and performance to maintain smooth operations.
Ensure adherence to safety and operational guidelines.
Handle guest queries, complaints, and escalations effectively.
Assist in revenue generation, sales, and promotions.

Qualifications

Graduate/Diploma in Hospitality, Business Management, or related fields.
Experience: 2 to 5 years in entertainment, hospitality, retail, or related industries.
Preference: Candidates from nearby locations.

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