Floor Coordinator

Job Summary

The Floor Coordinator is responsible for ensuring the smooth day-to-day operations of the centre by coordinating patient flow, supporting clinical and administrative teams, and delivering an excellent patient experience.

Key Responsibilities

• Coordinate patient flow from registration to discharge.
• Ensure seamless coordination between doctors, nurses, reception, pharmacy, and support staff.
• Monitor patient waiting time and resolve operational issues promptly.
• Address patient queries and ensure high service standards.
• Coordinate with housekeeping and maintenance to maintain cleanliness and facility readiness.
• Ensure compliance with hospital policies, SOPs, and NABH standards.
• Maintain daily operational reports and escalate concerns to the Centre Head.

Qualification & Experience

• Graduate in any discipline.
• 2-4 years of experience in hospital operations, patient coordination, or healthcare administration.
• Oncology or hospital experience preferred.

Key Skills

• Strong communication and coordination skills.
• Good organizational and problem-solving abilities.
• Patient-centric approach with a positive attitude.
• Basic knowledge of MS Office and Hospital Information Systems (HIS).ed.

Interested candidates can WhatsApp their resume to Neha Gala: [phone removed]