Fixed Weekend off || International BPO || Health Care || US Voice

Greetings from JobShop,

India's Largest BPO Recruitment Company

Customer Service Executive International Voice Process (US Healthcare) | Freshers Welcome

Location: Bengaluru
CTC: 22 Take Home + Performance Incentives
Shift: Night Shift (US Process) and Night Allowence Upto 4k

2 Way Free Can Sat and Snday Fized Off

Work Mode: Work From Office

About the Role

Kickstart your career with a leading International BPO in a US Healthcare Voice Process. Freshers are encouraged to apply. You will assist US customers with healthcare-related queries and deliver excellent customer service.

Key Responsibilities

• Handle inbound customer calls and resolve healthcare-related queries
• Provide information on benefits, eligibility, claims, coverage, and ID cards
• Verify customer details and maintain data confidentiality
• Update customer information accurately in CRM systems
• Follow process guidelines, quality standards, and compliance requirements

Eligibility

• Freshers Welcome | Experienced candidates can also apply
• Any Graduate / Diploma / PUC eligible
• Excellent English communication skills (mandatory)
• Willing to work in night shifts

Required Skills

• Strong verbal communication skills
• Good listening and problem-solving ability
• Basic computer and typing skills
• Positive attitude and customer-focused approach
• Quick learner with adaptability

Selection Process

HR Round Communication Assessment Operations Round Offer Letter

For More Details

Contact : Jabeen [phone removed]

If you're unable to connect with Adeeba , don't worry! Our team of 50+ dedicated recruiters is available to assist you with the application process and help you find the right opportunity. JobSHop [phone removed]

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