Financial Systems and Reporting Assistant

Job description:

Key Responsibilities:

• Support users with basic integrations between financial ERP system (Microsoft Dynamics 365 Business Central) and other systems, such as Excel.
• Document identified issues, resolutions and updates in the help desk system (Service Now)
• Provide guidance and training to users on financial ERP system processes and best practice.
• Assist the Financial Systems Manager in implementing future developments of ParentPay Group Core Business System, working with other project team members as and when required.
• Assist with continuous process improvement by maintaining and reviewing the financial systems and processes documentation.
• Identify and implement improvements and process changes.
• Develop, maintain and improve reports, especially, but not exclusively, those of a simple/medium complexity, accessing data from the finance ERP system and related systems, addressing the reporting requirements of all finance system users.
• This will include the use of sophisticated third party reporting packages.
• Assist the Financial Systems Manager with any ad-hoc project work and any other reasonable duties commensurate with the post.

Skills, Knowledge and Expertise

• Experience in IT support, preferably with Microsoft Dynamics 365 Business Central or similar ERP systems.
• Knowledge of financial software packages to be used within a large and diverse organisation to manage the financial and distribution aspects of its service delivery.
• Knowledge of financial processing and accounting.
• Knowledge of developing and maintaining reports using report-writing software that meet users needs effectively, such as JET Reports..
• Broad knowledge of business processes, software and development lifecycle.