BENGALURU · FULLTIME
Finance Ecosystem Operation Manager
Alstom Transportation
Bengaluru · onsite · Posted 9d ago
Sourced from
Undisclosed6–11 yrsfulltimeBengaluru
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Section · 01
About this role
Job Summary
Your future role
Requirements
Could you be the full-time Finance Ecosystem Operation Manager in Bangalore were looking for
Your future role
- Take on a new challenge and apply your application management expertise in a cutting-edge field. Youll work alongside collaborative and dynamic teammates.
- Youll ensure the continuity, performance, and efficiency of applications critical to our operations. Day-to-day, youll work closely with teams across the business (such as Service Teams, Business Users, and external partners), lead maintenance activities, and oversee incident and change management processes, and much more.
- Youll specifically take care of monitoring application performance and driving support activities, but also enhancing applications based on business needs.
- Well look to you for:
- Ensuring service continuity for applications within your scope
- Leading and managing maintenance activities with external partners
- Monitoring application performance through KPIs, OSAs, and SLAs
- Driving Level 2 and Level 3 support activities
- Delivering enhancements aligned with business priorities
- Coordinating with partners, service teams, and business users for incident and change management
- Organizing operational and performance review meetings with stakeholders
- Managing vendor relationships and ensuring adequate support
- Acting as an escalation point for key users and stakeholders
- Proposing and implementing continuous improvement initiatives
- Preparing operational reporting and dashboards
- Ensuring operational readiness during project Go-Live transitions
Requirements
- Degree in Information Technology, Computer Science, or a related field
- Experience or understanding of application management and maintenance
- Knowledge of IT service management concepts (e.g., ITIL)
- Familiarity with incident management, change management, and performance monitoring
- A certification in ITIL or a similar framework
- Strong stakeholder management and communication skills
- Ability to lead change through innovation and collaboration
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Section · 02
Skills
Incident Managementit service managementSignallingPerformance monitoringapplication managementSecurity StandardsChange ManagementPerformance ReviewCommunication SkillsoperationsmaintenanceInformation Technologyfinance
Section · Company
About Alstom Transportation
Alstom Transportation
Engineering & Construction
10.5k+
employees
1928
98 years old
Bengaluru/Bangalore, Karnataka
India
₹13.7L PA avg
Avg at Alstom Transportation
About
Alstom Transportation provides a leading the way to a greener and smarter mobility worldwide.
Industries
Engineering & ConstructionAutomobile
Employee ratings
10 reviews
3.7/ 5
Culture
2.4
Career growth
2.1
Work-life
3.0
Employees rate it well for
Job Security38Overall Company37
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