Finance - Cash Cycle Management - Collection

Job Title- Finance - Cash Cycle Management - Contributor 2- Collection

Solution Line- ABS

Position type- Full Time

Work Location- Noida

People Manager role: No

Required education and certifications critical for the role-

Graduate (BCOM/BBA), or a related field, or equivalent years of industry experience

Required years of experience -

• 0-2 years of Order to Cash experience from international Organizations.
• Process knowledge for Collections/Cash Applications, reconciliations and suspense research, or related accounting/finance experience.
• Understanding of SLA, KPI /Governance.
• Demonstrated ability to analyze and resolve complex accounts receivable issues.
• Competent with accounts receivable systems and Microsoft office tools.
• Excellent communication and interpersonal skills, with the ability to build effective relationships across teams and with external partners.
• Self-motivated, results-driven, and detail-oriented, with a demonstrated commitment to data integrity.

Preferred Experience:

• Experience working within the financial services/insurance industry.
• Familiarity with carrier disbursement processes and insurance accounting practices.
• Knowledge of ERP and financial management systems (such as Workday, SAP, Oracle, Appian or similar platforms).
• Experience with process improvement and data quality initiatives.

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

INFORMATION ABOUT THE BUSINESS

Aon is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our colleagues provide clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

JOB RESPONSIBILITIES:

The colleague is responsible for:

• Download and review the aging of the assigned portfolio, and list of customers they are responsible for
• Based on criticality, strategize the portfolio to collect maximum cash
• Skip-trace the contact details to reach the right party and perform collection attempts.
• Reach out to customers over email or call, as appropriate, to understand the reasons for delinquency.
• Required to send monthly/weekly statements of accounts and invoice copies, as requested.
• Understand issues or reasons for non-payment and provide service to customers to resolve open issues.
• Work with Billing Coordinators to resolve aged balance or for exceptional customers.
• Prepare and send dunning letters to the highly delinquent customers.
• Initiate refund requests and Remit to the remitter.
• Required to perform and/or support month-end reporting and bad-debt provisioning.

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.