Field Technical Representative

Job Purpose

We are looking for a Field Technical Representative for our client. The role involves monitoring water-treatment performance, conducting field testing, supporting chemical trials, maintaining service records, and identifying opportunities for improvement and business development.

Key Responsibilities

• Conduct scheduled visits to customer sites and ensure safe access and proper operating conditions.
• Collect water/process samples and perform basic field tests such as pH, TDS/Conductivity, turbidity, hardness, alkalinity and residual chlorine
• Monitor the performance of ETP, STP, RO and utility systems, including chemical dosing, flow, equipment condition and abnormal trends.
• Support jar tests, chemical trials and controlled field trials as per approved procedures.
• Prepare accurate and timely service reports covering test results, observations, photographs, corrective actions and customer feedback.
• Monitor chemical consumption against agreed dosage and process flow; identify over-dosing, leakage, stock-out risks and unusual consumption
• Handle customer complaints by collecting relevant technical evidence and escalating issues to the appropriate team.
• Identify potential business opportunities such as treatment instability, high chemical consumption, new plant capacity, membrane-related issues and other customer requirements
• Coordinate with the Sales and Technical teams to convert identified opportunities into business leads.
• Maintain proper documentation through mobile reporting, checklists, photographs, stock/consumption records and customer sign-offs.
• Follow all company safety procedures and ensure that no unsafe activity or unauthorised process change is recommended.

Education

Preferred:

• Diploma / B.E. / B.Tech. in Chemical, Environmental or Mechanical Engineering
• B.Sc. Chemistry
• ITI / Process Plant background may also be considered for operator-orientated candidates with good technical understanding.

Desired Experience

• Candidates with 14 years of experience in any of the following areas will be preferred:
• Water Treatment / Chemical Industry
• ETP / STP / RO Operations
• Technical Service / Field Service
• Laboratory / Field Testing
• Chemical Dosing
• Industrial Utilities
• Industrial Plant Maintenance

Required Skills

• Basic understanding of water-treatment processes and chemical dosing.
• Ability to conduct basic field testing and interpret results.
• Good observation and problem-solving skills.
• Ability to prepare service reports and maintain documentation.
• Good communication and customer-handling skills.
• Willingness to work at customer sites and travel as required.
• Basic proficiency in mobile-based reporting and documentation.
• Strong focus on safety and compliance.

Travel & Mobility

The candidate should be comfortable with frequent local/outstation customer visits and occasional urgent site-support requirements. A valid driving licence and willingness to travel will be preferred.

Ideal Candidate Profile

A technically sound and field-orientated professional who can independently visit customer sites, understand basic water-treatment operations, conduct field testing, identify process issues, communicate effectively with customers, and coordinate with internal Sales and Technical teams for timely resolution and business development.

How to Apply

Interested candidates may share their updated CV at:

Email: [email removed]

Contact: [phone removed]

Perks and benefits

Provident fund