Field Tech Specialist
NTT DATA BUSINESS SOLUTIONS · Noida · onsite · Posted 62d ago
Undisclosed1–3 yrsfulltimeSourced from
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About this role
Job Summary
Position Overview and General Duties
We are currently seeking a Field Tech Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Responsibilities - Provides direct supervision to a team of operational or professional-level team members, ensuring alignment with operational and project objectives.
- Leads analytics and data validation efforts to research, rationalize, and confirm the accuracy of financial totals associated with DWS DLS motions.
- Performs validation and reconciliation of Salesforce (SFDC) IDs, ensuring accurate linkage between opportunities and financial results.
- Identifies scenarios where SFDC IDs are missing or misaligned, and develops appropriate justifications to ensure DWS receives due credit for executed DLS motions.
- Sets and communicates clear expectations for work outcomes, monitors performance, and ensures accountability across the team.
- Manages a medium-sized field service team and/or supplier relationships, ensuring consistent service delivery standards.
- Regularly coaches and mentors team members, fostering both technical and analytical capabilities within the team.
- Reviews team performance and outputs, including operational delivery as well as data accuracy and reporting quality.
- Collaborates with leadership to drive process improvements, particularly in financial tracking, reporting accuracy, and system alignment (e.g., SFDC).
- Ensures the team consistently meets defined performance, operational, and data accuracy metrics.
Sourced from naukri
Skills
service deliveryClient SuccessAnalyticsBankingcloudField ServiceResearchsalesforceData ValidationArtificial Intelligence
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
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