Field Support Engineer

Required Skills:

Experience - 1-5 years of Field Support experience.

Knowledge of Windows OS, Office 365, Active Directory, and networking basics.

Strong troubleshooting and customer-handling skills.

Willingness to travel for onsite support.

Location - Rajkot

Notice period - Immediate Joiner & 15 days

Job Summary:

We are seeking a Field Support Engineer to provide onsite and remote technical support for IT infrastructure, end-user devices, and network-related issues. The candidate will be responsible for installation, troubleshooting, maintenance, and ensuring smooth IT operations.

Key Responsibilities:

Provide desktop, laptop, printer, and network support.

Install, configure, and troubleshoot hardware, software, and operating systems.

Resolve user issues related to Microsoft Office 365, Outlook, and Active Directory.

Handle IT asset management and regular maintenance activities.

Coordinate with internal teams and vendors for issue resolution.

Ensure SLA compliance and maintain service documentation.