DELHI · FULLTIME
Field Supervisor Service
Otis
Delhi · onsite · Posted 2d ago
Sourced from
Undisclosed3–10 yrsfulltimeDelhi
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Job Summary
Role Overview
Responsibilities
Qualifications & Requirements
Competencies
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Job Title: Service Supervisor.
Location: New Delhi, India
Role Overview
The Field Supervisor Service is responsible for delivering operational excellence in the designated routes and ensuring customer centricity. The role oversees field operations, customer relationship management, team performance, and compliance with service standards while driving continuous improvement and business growth.
Responsibilities
- Adherence to EH&S policy and practices.
- Ensure Zero accident / incident. Engage and reiterate employees on safe work practices.
- Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
- Conduct EH&S inspection/audit and cover each employee in designated routes.
- Conduct toolbox talk with field professionals.
- Carry out annual equipment survey.
- Plan for repair schedule as a preventive method.
- Carry out NIS before taking over new construction and modernization jobs.
- Generating & Facilitating T orders booking and closure.
- Ensure zero call back through periodic scheduled maintenance.
- Ensure Quality of Service through defined processes and inspections.
- Timely and Transparent communication with customers. Build strong customer relationships to enhance customer centricity.
- Responsible for acquisition and recoveries of Units.
- Material and Inventory management.
- Drive Safety awareness program in schools and societies.
- Actively participate in Regional Quality Council & Safety meetings and ensure timely progress.
Qualifications & Requirements
- Diploma in Electrical or Mechanical Engineering.
- 3-10 years of experience in lifts/escalators service, including customer-facing roles.
- Strong communication and customer service skills.
- Proficiency in MS Office.
- Good analytical and problem-solving skills.
Competencies
- Customer-Centric Mindset
Otis is committed to being a world-class, customer-focused service company, success begins with understanding and caring for customer needs. - Problem-Solving & Technical Curiosity
Innovation is core to Otis heritage-Being curious, analytical, and apply engineering principles. - Empowerment
- Collaboration & Communication
We work together as a one team we partner, create connections and contribute across Otis. - Future-Focused Mindset
Otis looks for individuals who are smart, adaptive, digitally aware, and excited to shape the future of smarter, safer mobility. - Real Impact from Day One
Work on projects that directly influence how millions move safely across India s buildings, metros, railways, commercial hubs, and airports. - Structured Learning & Growth
Access to technical training, leadership development, mentorship, and global best practices-designed to accelerate your career. - Global Exposure
Be part of a global company, with opportunities to learn from global experts while building your career. - People-First Culture
Join Otis that places people at the center of everything-your well-being, growth, and success truly matter here. - Career Paths for Every Ambition
Whether you want to build expertise in engineering, manufacturing, operations, service, project management, HR, finance, legal, Delivery Operations or technology-Otis supports multiple growth pathways. - Work on Innovation That Matters
Experience the intersection of smart technology, safety, sustainability, and urban mobility
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
AuditingContinuous improvementleadership developmentOperational ExcellenceRisk AssessmentField OperationsField SupervisorProject ManagementanalyticalMS Office
Section · Company
About OTIS GROUP
Otis
Farmington
US
₹15.9L PA avg
Avg at OTIS GROUP
About
Otis Elevator Company India Limited is a leading manufacturer and service provider of elevators, escalators, and vertical transportation systems. The company focuses on delivering advanced mobility solutions for residential, commercial, and industrial buildings, backed by innovation, safety, and reliability. Career opportunities include roles in engineering, manufacturing, installation, maintenance, sales, and customer support, reflecting its mission to enhance urban mobility and provide world-class vertical transportation solutions. ```
Industries
Building MaintenanceCommercialIndustrialMachinery ManufacturingManufacturingTransportation
Employee ratings
3 reviews
3.0/ 5
Culture
3.7
Career growth
3.3
Work-life
3.7
Employees rate it well for
Work Satisfaction31Company Culture30
Find them on