Field Service Supervisor (Electrical)

Role & responsibilities

Field Execution & Troubleshooting:
Travel to client sites to calibrate, inspect, and repair equipment within the specific product group, handling dynamic site variables and urgent breakdowns.

Preventive & Corrective Maintenance:
Execute scheduled service contracts, perform root-cause analysis on failures, and replace defective parts using appropriate diagnostic tools.

On-Site Client Training:
Guide customer operators on standard operating procedures, routine safety checks, and basic operational troubleshooting.

Parts & Inventory Tracking:
Maintain accurate records of spare parts consumption, returned defective units, and field tool kits.

Documentation & Reporting:
Prepare daily service visit reports, track spare parts usage, and update customer equipment history using MS Excel and MS Word.

Safety & Compliance:
Strictly adhere to field safety protocols, PPE usage, and customer site-specific safety regulations at all times.