Field Service Manager

Roles and Responsibilities

• Manage field service operations, ensuring timely and efficient delivery of after-sales services to customers.
• Handle customer complaints and queries, resolving issues promptly and professionally.
• Oversee the entire process from receiving service requests to completing repairs, including scheduling, inventory management, and quality control.
• Analyze data to identify trends and areas for improvement in after-sales service operations.
  

Desired Candidate Profile

• 4-9 years of experience in After Sales Service or related field.
• Should be good in MS Excel and other related.
• Strong understanding of Service Operations, Service Partner Handling, and After Sales Service principles.
• Excellent communication skills with ability to handle complex customer interactions effectively.
• Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.
  

Interested candidates can share the resume to [email removed] or [phone removed]