Field Service Engineer

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Are you interested in joining the Medtronic family as a key liaison with our customers? We seek a dedicated Field Service Engineer to play a crucial role in maintaining and repairing our essential medical equipment, ensuring patient well-being. This position demands expertise in Medtronic's proprietary technology and adherence to our high standards of quality and service.

We offer a full-time opportunity for a customer-oriented, independent professional with strong technical knowledge and excellent communication skills. Your responsibilities will include performing preventive maintenance, repair, installation and training of hospital staff on first level medical devices. Based in Valencia, ideally, or in the Comunidad Valenciana, you will serve major hospitals in Spain and Portugal driving revenue growth through service plans and spare parts sales. This is an exciting challenge for those with a strong technical background and flexibility to travel within the designated territory. Responsibilities may include the following and other duties may be assigned: Provides in-house repair service in a repairing/service center or on-site technical service and support without sales & service quota

Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems

Provides sales personnel with technical data necessary for the demonstration of products

Acts as a liaison between sales personnel and customers on technical issues

May make technical presentations at sales meetings and customer locations

Required Knowledge and Experience: Minimum of 3 years of relevant experience (maintenance of electronic and electromechanical equipment in a field service role).

Good level in English at a comprehension and communication level and fluent in Spanish. Understand technical service manuals and be able to lead and participate in training courses in English. Good level in Portuguese will be a plus.

Proficient in Microsoft Office and other relevant computer applications.

Driving license ; Willingness to travel throughout Spain and Portugal and sporadically internationally.

Proficient in the use of maintenance tracking software to operate, update and generate reports of preventive maintenance systems. Skilled in updating work and service plans.

Proactive, decisive and autonomous in your day-to-day work. Able to efficiently resolve the interventions assigned.

Familiarity with following processes and procedures in a regulated industry. Good communication skills, strong commitment to customers and appointments, accuracy and precision, solution oriented, punctuality and knowledge of robotics and x-ray applied to biomedicine is a plus.

Medtronic is committed to safeguarding the principle of non-discrimination in employment on the basis of sex, sexual orientation or gender identity, as set out in Article 14 of the Constitution and Articles 17 and 18 of the Workers' Statute, as well as Organic Law 3/2007 of 22 March on effective equality between women and men and Law 4/2023 for the real and effective equality of transgender people and the protection of LGTBI rights. This commitment applies to all company personnel without exception. This is done with the understanding and conviction that equal treatment and opportunities in the workplace must be guaranteed, ultimately ensuring an inclusive working environment that advances the eradication of discrimination against LGTBI people and the absence of any direct or indirect discrimination on the grounds of sex, sexual orientation, gender identity and expression, and those derived from maternity, family obligations and marital status.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.   We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  Spain: 37,600.00 EUR - 56,400.00 EUR |    This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).