Field Service Engineer

Role & responsibilities :

• Startup and commissioning of Medium Voltage AC Drives.
• Interface between Drives and Automation system using different network e.g. Profibus, Modbus, Ethernet.
• Install and commission industrial control systems including tune-up of closed loop regulators and troubleshoot process application problems.
• Follow document control process as per the standards prevailing.
• Work with application and system engineers to demonstrate that engineered functions meet customer requirements as defined in project specifications.
• Generate supporting documentation as per team and customer requirements.
• Responsible for maintaining TAT and uptime of product under warranty & with service contract.
• Responsible for executing preventive maintenance activities as per service contract.
• Responsible for delivering product training as per project/contract agreement.
• Coordinating the entire activity of the Post Sales Support (Service & Support area) department.
• Adhere to engineering best practices, design standards, and engineering processes for the development.
• Suggest and implement improvements to processes and standards when appropriate.
• Work within a multi-disciplined team consisting of various stake holders.

Specific Duties:

• Work Ethics & Values.
• Teamwork.
• Achieving Excellence.
• Customer Focus
• Responsible for maintaining TAT and uptime of product under warranty & with service contract.
• Fields related document management & etcetera.
• Conduction of the load study & efficiency in the field
• Advance level analysis of field related incident.

Abilities:

• VFD/Drive Application knowledge.
• Analytical Thinking.
• Attention to Details.
• Business Insight.
• Communication.
• Problem Solving
• Policies & Procedures.
• Project Management.
• Requirements Analysis / Documentation.
• Business Sales

Preferred candidate profile :

5 to 8 Years of experience in VFD/Drive Field Service Industry.

Knowledge

• Solid knowledge on VFD/Drive & Its functionality
• Knowledge of PQA, Meter, AutoCAD, Customer handling capability
• Knowledge of Electronics Fundamentals, Digital Electronics, Microprocessors and Communication Interfaces like Modbus, TCP/IP, SNMP, BMS, Profibus
• Breakdown handling experience of VFD/Drive, Inverters, Converters
• Good and Consistent Academic Records
• Strong Analytical skills. Passion to Succeed and eager to learn new technologies.