Field Service Engineer
Wabtec · Hosur · onsite · Posted 36d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
- Planning and Implementation of all the retrofits/maintenance overhauling of products at Customer site
- Secure product performances by monitoring and implementing the containment actions, troubleshooting etc.
- Having regular meeting with customer for the product performance and getting it sign-off on periodic basis as per the contractual requirements
- Improve Customer response time
- Cost Effectiveness by improving efficiency during warranty intervention, preventive and corrective maintenance, overhauling.
- Deliver warranty services from delivery of the product to the end of warranty period
- Support during the commissioning of the Product/System on train and Locomotive
- Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements
- Provide support to Engineering Quality team for effective problem solving
- Ensure availability and use of special tools for Warranty Customer support
- Ensure availability of Spares for 0km and Warranty service and efficiently manage site inventory required for maintenance and overhaul
- Ensure feedback of field experience at all stages to improve reliability of the products
- Challenge Customers claim and establish authenticity of customer warranty claim
- Responsible of EHS (Environment, Health and Safety) organization deployment
- Participate actively in QRQC (Quick Response Quality Control) process Failure Reporting Analysis Corrective Action System (FRACAS)
- Periodic reporting of the open points of Customer and follow ups till the action is closed.
B.Tech/Diploma - Electrical or Mechanical
Professional Experience 5 to 8 years as Service Engineer
Key Competences - Should have very good communication skill in English and Hindi/Regional language
- Strong analytical skills ,Flexible attitude to work in changing environment , Presentation skills
- Should have good technical understanding of electrical and pneumatic circuits. Relevant rolling stock experience is preferable
- IT literate and fully conversant with all Microsoft office applications
- Ready to travel frequently , Customer oriented
English, Hindi, Regional language
Sourced from naukri
Skills
Customer SupportOverhaulingmicrosoft officeCorrective maintenancerolling stockretrofitMiningLocomotiveehsDigital SolutionsLogisticsdeploymentField ServiceQuality ControlFreightoperationsmaintenance
About Wabtec
Wabtec
Auto Components
3k+
employees
1872
154 years old
Wilmerding, Pennsylvania
United States (USA)
About
Wabtec is at the leading edge of driving innovative technologies and responsible operations across the world.
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Auto Components
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