Field Service Engineer

JOB DESCRIPTION SERVICE ENGINEER (weighing and automation field industry preferred).
Department: Customer Service
Position: Service Engineer
Industry: Bagging Machines | Weighing Systems | Industrial Automation
Location: Dabaspet Industrial Area, Nelamangala, Bangalore
Travel: Extensive travel across India & Overseas
Job Summary
Responsible for installation, commissioning, troubleshooting, preventive and breakdown
maintenance of bagging machines, weighing systems and industrial automation equipment
while delivering excellent customer support.
Key Responsibilities
• Installation, commissioning and trial run of bagging, weighing and packaging machines.
Calibration of load cells, weigh hoppers and weighing controllers.
Troubleshoot PLC, HMI, VFD, sensors, electrical panels, pneumatics and mechanical
assemblies.
• Attend breakdown calls and carry out preventive maintenance.
Prepare commissioning, service and visit reports with machine performance
observations.
• Train customer operators on operation, maintenance and safety.
Coordinate with Design, Production, QA, Sales and Spare Parts departments.
Support AMC, warranty, retrofits, upgrades and machine relocation.
Recommend critical spares and maintain customer service records.
Follow SOPs, quality standards and EHS requirements.
Required Skills
• Electrical & mechanical troubleshooting
PLC/HMI/VFD basics
Load cells & weighing systems
Pneumatic systems
Reading electrical drawings
Customer handling & report writing
MS Office
Strong analytical & communication skills

Qualification & Experience
ITI / Diploma / B.E. / B.Tech in Electrical, EEE, Instrumentation, Mechatronics.
2 to 5 years' experience in bagging machines, packaging machinery, weighing systems, SPM or
industrial automation.
Salary & Benefits
Best in industry TA/DA as per company policy Performance-based growth , Domestic &
International exposure, accommodation for batchers.

Desired Candidate Profile

• 2-7 years of experience in after-sales service or a related field (weighing and automation field industry preferred).
  
• Strong knowledge of electricity principles, instrumentation techniques, and troubleshooting methods.
  
• Excellent communication skills for effective interaction with customers and colleagues.