Field Service Engineer

Job Summary


Responsibilities

• Install, commission, and demonstrate digital finishing machines at customer locations.
• Provide preventive and breakdown maintenance support to customers.
• Diagnose and troubleshoot mechanical, electrical, and control-related issues.
• Attend customer service calls and ensure timely resolution of technical problems.
• Train customers and operators on machine operation, maintenance, and basic troubleshooting.
• Conduct machine inspections and recommend necessary service or replacement of components.
• Coordinate with the internal service, sales, and technical teams for effective customer support.
• Provide technical support to the sales team during customer visits, product demonstrations, and machine evaluations.
• Support installation and commissioning of machines at new customer sites.
• Maintain service reports, installation reports, and customer visit records.
• Travel extensively within the assigned territory as required.

Requirements

Required Skills

• mechanical and electrical systems
• sensors, motors, drives, control panels, and automation systems
• read and understand mechanical drawings and electrical wiring diagrams
• troubleshooting
• customer-handling
• installation and commissioning
• field service
• travel extensively
• work independently at customer locations

Preferred Profile

• 25 years of experience in field service, machine installation, commissioning, or maintenance.
• Experience with industrial machinery, printing/finishing equipment, automation machinery, or similar capital equipment will be an advantage.
• Candidates with hands-on experience in both mechanical and electrical troubleshooting are preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.