Field Service Engineer-Chennai
Danaher · Chennai · onsite · Posted 42d ago
Undisclosed4–9 yrsfulltimeSourced from
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About this role
Job Summary
Responsibilities
Essential Requirements
Travel Environment Requirements
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
The Field Service Engineer (FSE) will be in charge of delivering excellent service support either on site or via phone, email and remote support to end users and channel partners on our core histology, digital pathology and advanced staining products to our academic research, clinical diagnostic customers in Tamil Nadu. FSE is responsible for installation, maintenance and repair of the system with full technical background of the system, use of proper tools and understanding of the standard process. This position reports to the Regional Service Manager, South and is part of the Service department located in Chennai and will be an on-site role to cover entire Tamil Nadu as per requirement.
Responsibilities
- For Installation, Preventive maintenance, Breakdown Support and all Operation related activity, manage service activities effectively within assigned territory while meeting response-time and productivity targets.
- Build strong relationships with laboratory managers, Pathologists, Bio-medical, hospital stakeholders and gather customer feedback and proactively communicate market insights to management.
- Commercial and Service growth towards achievement of annual service revenue targets.
Essential Requirements
- Degree in Bio-medical engineering, Electronics, IT and experience in Clinical diagnostic or Histopathology product supports.
- Good understanding of computer hardware, software, networking, and remote support tools.
- Good command of written and spoken English and a team player with own initiative who focus on problem solving skills
Travel Environment Requirements
- Extensive travel >50%, Overnight journey within North Region
- Ability to respond to customer service needs on short notice when required.
- Ability to lift, move or carry equipment up to 120 lb.
- Valid driving license preferred.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceLeicaComputer HardwareHospitalDiagnosticsdiagnosticcustomer feedbackHistopathologyCancerAcademic ResearchBiotechnologyMaintenance and repairDigital PathologyField ServicemaintenanceLife Sciences
About Danaher
Danaher
Pharma
4.1k+
employees
1984
42 years old
Washington, District of Columbia
United States (USA)
₹18.6L PA avg
Avg at Danaher
About
Danaher is a science and technology innovator providing solutions for complex challenges, and improving quality of life around the world.
Industries
PharmaManufacturingElectronicsMedical Equipment
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