Field Sales Executive

Job Description:

We are looking for a Field sales executive to strengthen relationships with our current customers, ensure satisfaction, and generate new business through referrals and follow-ups.

Key Responsibilities:

• Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings.

• Site Visits & Customer Meetings: Personally visit top customers to maintain face-to-face relationships, understand challenges they're facing, and discuss upcoming needs or projects.

• Referral Generation: Systematically ask for referrals from satisfied customers and track these referrals through the CRM system to close new deals.

• Complaint Resolution: Act as the single point of contact for existing clients in case of any service issues, coordinate with internal teams to resolve problems quickly, and ensure a positive experience.

• CRM Management: Enter all customer data, interactions, and next steps into the CRM: use this database to track communications, orders, referrals, and satisfaction metrics.

Qualifications & Skills:

• Good interpersonal skills and a customer-centric mindset.
• Ability to travel locally for client meetings.
• Candidate must own a bike and hold a valid driving license
• Incentives over and above the salary