Field Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Operations Manager based in the United States.

This leadership role oversees field operations, partnership growth, and business development across a broad geographic territory. You will lead a team of 5–10 partnership engagement professionals responsible for generating leads, recruiting students, and expanding strategic accounts. The position combines people leadership, territory strategy, performance management, training, and hands-on business development. You’ll use data and operational metrics to identify opportunities, improve team effectiveness, and drive sustainable enrollment growth. The role also partners closely with admissions, registration, marketing, and training teams to continuously improve processes and student outcomes. This is an ideal opportunity for a self-motivated, collaborative leader who thrives in a virtual, fast-paced, mission-driven environment. Travel of up to 50% may be required to support territories, partnerships, conferences, and team activities.

Accountabilities:: Lead, coach, and develop a team of 5–10 Partnership Engagement Administrators, setting clear expectations and supporting performance, professional development, and team morale.

Establish and execute territory growth strategies focused on partnership development, event opportunities, lead generation, student recruitment, and account expansion.

Monitor key performance indicators including partnership exposures, leads, new business development, partnership growth, and student generation, using insights to improve results.

Conduct regular group and one-on-one training, serving as a subject matter expert and strengthening team capabilities in advising, partnership engagement, and enrollment activities.

Analyze territory trends on a monthly, quarterly, and annual basis and translate findings into actionable coaching, performance plans, and growth initiatives.

Identify high-value prospects within assigned regions and develop partnership strategies that generate sustainable business and student enrollment opportunities.

Participate in recruiting, interviewing, onboarding, and developing new team members using established processes and selection models.

Provide coverage and operational support for territories affected by staffing transitions to maintain business continuity and performance.

Represent the institution at national, regional, and state conferences and other relevant events as needed.

Partner cross-functionally with Admissions, Registration, Marketing, Training and Development, and other teams to improve enrollment processes and the overall student experience.

Ensure team activities comply with institutional policies, applicable federal and state regulations, and accreditation standards.

Lead continuous improvement initiatives, promote accountability and collaboration, and act as a trusted ambassador for students and the organization.

Requirements:

Bachelor’s degree required; a master’s degree in management, leadership, higher education, training, or a related field is preferred.

3–5 years of demonstrated experience managing a large geographic territory of outside development or partnership professionals, preferably within higher education.

Proven experience leading teams, projects, or personnel toward measurable and successful outcomes.

Strong knowledge of K–12 structures, schedules, and key partnership or engagement opportunities.

Demonstrated ability to use technology and business systems, particularly Microsoft Excel, PowerPoint, CRM platforms, Planner, Zoom, and Anthology.

Strong analytical, organizational, communication, and time-management skills, with exceptional attention to detail.

Ability to work independently with limited supervision while collaborating effectively across departments and within a virtual environment.

Self-motivated, adaptable, and comfortable operating under pressure, managing tight deadlines, and responding creatively to complex, time-sensitive challenges.

A process-improvement mindset with demonstrated success implementing strategic initiatives and driving organizational change.

Strong commitment to student satisfaction, anticipating student needs, and supporting positive educational outcomes.

Collaborative leadership style with the ability to build trust, maintain morale, provide constructive coaching, and drive accountability.

Commitment to an inclusive, mission-driven environment and to improving the people and communities served through education and civic engagement.

Willingness and ability to travel as needed, up to approximately 50% of the time.

For remote work, reliable internet connectivity is required, with minimum speeds of approximately 50 Mbps download and 5 Mbps upload.

Candidates must be authorized to work in the United States. The position does not provide visa sponsorship or immigration support.

Candidates residing in Alaska, Washington, D.C., Massachusetts, South Dakota, or Alabama are not eligible for consideration at this time.

Benefits:

Starting salary of $105,000 , with offers varying based on education, experience, and expertise.

Eligibility for an annual bonus as a full-time employee.

Medical, dental, and vision insurance.

HSA and FSA options.

401(k) plan with employer matching.

Generous paid time off.

Paid parental leave and paid volunteer time.

Tuition reimbursement and tuition reduction programs.

Employer-paid life and AD&D insurance.

Short-term and long-term disability coverage.

Wellness and Employee Assistance Program (EAP) services.

Employee recognition and awards programs.

Virtual-first work environment with opportunities for remote collaboration.

Mission-driven, inclusive culture focused on student success, diversity, belonging, and professional growth.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1