Field Officer

Company Description

TruBlack is a premium corporate transportation and car rental company serving Hyderabad and major business destinations across India. The company specializes in airport transfers, executive travel, city rides, hourly rentals, outstation trips, and event transportation services for business clients. Founded by professionals with deep experience in corporate mobility and ground transportation, TruBlack focuses on reliability, accountability, and consistent service standards. Its leadership team is actively involved in daily operations to ensure every trip is professionally managed and every client receives personalized attention. With trained chauffeurs, premium vehicles, real-time trip monitoring, and dedicated customer support, TruBlack delivers safe, comfortable, and professional travel experiences for corporate travelers and events.

Role Description

The Field Officer is a full-time, on-site role based in Hyderabad, responsible for coordinating day-to-day transportation operations.

This role involves overseeing driver assignments, monitoring vehicle deployment, and ensuring timely execution of airport transfers, executive travel, and event-related trips.

The Field Officer will conduct on-ground checks to maintain service quality and safety standards, handle customer queries and escalations, and provide real-time updates to the operations team.

Responsibilities also include maintaining accurate trip records, supporting incident reporting, and maintaining relationship with corporate clients and vendors/ drivers to ensure seamless travel experiences.

The role requires regular coordination with dispatch, customer support, and management to uphold TruBlack's commitment to dependable and professional service.

Qualifications

• Experience - 1 to 2 Years
• Strong operational coordination and field management skills, including experience overseeing daily transportation or logistics activities.
• Customer service and stakeholder communication skills, with the ability to interact professionally with corporate clients, chauffeurs, and internal teams.
• Basic data handling and documentation skills for maintaining trip logs, incident reports, and operational records.
• Knowledge of local routes and traffic conditions in Hyderabad, with a focus on airport, business districts, and event venues.
• Ability to work flexible hours, including early mornings, late evenings, weekends, and holidays as required by client schedules.
• Attention to detail and adherence to safety, compliance, and company service standards.
• Proficiency in using smartphones and simple digital tools for real-time trip monitoring and communication.
• Prior experience in transportation, logistics, corporate mobility, or hospitality operations is preferred.
• Minimum educational qualification of high school diploma; a degree in logistics, business, or related field is an advantage.
• Fluency in English and local languages (e.g., Telugu, Hindi) for effective on-ground communication.