Field Medical Officer

Urgent requirement for BDS|BHMS|BAMS - Pune (Kothrud) freshers/candidates with TPA experience. Interested candidates can call [phone removed].

Key Responsibilities:
Manage relationships with clients and key decision-makers
Act as the primary point of contact for client queries, feedback, and escalations
Ensure services are delivered as per agreed timelines and SLAs
Identify and resolve gaps between client expectations and services provided
Coordinate with internal teams to improve product/service performance
Maintain strong and professional relationships with clients and partners
Share updates, new features, and important meeting information with clients
Handle account renewals and provide seamless support during the renewal process
Resolve customer concerns in a timely and efficient manner
Travel to client locations for meetings, relationship management, and issue resolution
Requirements:
Strong communication and interpersonal skills
Good problem-solving and coordination abilities
Client handling / relationship management experience preferred
Ability to manage escalations professionally
Open to travel
Must own a two-wheeler / bike
Location: Kothrud, Pune
Experience: Fresher to 1 Year