Field Collection Associate

Responsibilities:

- Visit delinquent client in assigned areas for B2B payment collection & follow up.

- Maintain accurate records of all collection activities and interactions with client.

- Visit clients to remind them of overdue payments.

- Investigate and resolve any discrepancies or issues with customer accounts.

- Provide good service and maintain a professional demeanor at all times.

- Collaborate with internal teams to address customer concerns and improve collection processes.

- Take care of the documentation & invoicing.

Requirements:

- Bachelor's degree.

- Proven experience in B2B payment collections

- Good communication and negotiation skills.

- Ability to work independently and manage time effectively.

- Basic computer skills