Female Office Assistants(IT support & Coordination) - Guntur
Bookxpert · Guntur · onsite · Posted today
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities:
- Handle customer queries, collect feedback, and address suggestions.
- Send SMS and WhatsApp messages to potential customers and leads.
- Provide software training and support customers with bill designing.
- Coordinate between customers, internal teams, and developers to resolve technical issues.
- Test software applications, identify issues, and document solutions.
- Assist in troubleshooting, problem-solving, and software improvements.
- Learn and stay updated on new technologies and software features.
Required Candidate Profile:
- Any Graduate/Postgraduate.
- Basic computer knowledge and willingness to learn new technologies.
- Good communication, interpersonal, and coordination skills.
- Ability to understand, document, and test software issues.
- Customer-friendly attitude with good problem-solving skills.
- Ability to coordinate with developers and support teams to resolve issues.
Sourced from naukri
Skills
Team Coordinationinterpersonal skillsNorth Indian LanguagesFlexibleProblem Solvingtechnical skillsTechnical Customer SupportTechnical coordinationTeamworkHandling Customer QueriesCommunication SkillsanalyticalTechnical Voice ProcessMS Office