Female-Front Office Executive

Job Title: Front Office Executive
Department: Front Office / Patient Services
Industry: Hospital
Experience: Fresher can apply

Location : Lajpat Nagar, Shaheen Bagh, Daryaganj
Job Type: Full-Time

Job Summary

We are looking for a polite, well-organized, and patient-focused Front Office Executive to join our hospital team. The candidate will be responsible for welcoming patients and visitors, assisting with registration, managing appointments, and coordinating with doctors and other hospital departments to ensure smooth front desk operations.

Freshers are welcome to apply. Candidates with good communication skills, pleasant personality, a professional attitude, and a willingness to learn will be preferred.

Key Responsibilities

• Welcome patients, attendants, and visitors courteously.
• Assist patients with registration and OPD appointment booking.
• Guide patients to the appropriate departments, doctors, and diagnostic services.
• Handle incoming calls and respond to patient inquiries.
• Maintain patient registration details and front office records accurately.
• Coordinate with doctors, nursing staff, billing, and other departments.
• Assist with appointment scheduling and patient queue management.
• Provide information regarding consultation timings and hospital services.
• Support admission and discharge desk activities, as required.
• Maintain patient confidentiality and follow hospital policies.
• Ensure the reception area remains clean, organized, and professional.
• Handle patient concerns politely and escalate issues to the concerned department when required.

Eligibility Criteria

• Graduate in any stream
• Freshers are welcome to apply.
• Good verbal communication and interpersonal skills.
• Basic computer knowledge and MS Office skills.
• Pleasant personality with a patient-friendly attitude.
• Ability to manage multiple tasks in a busy hospital environment.
• Willingness to work in shifts, including weekends, as per hospital requirements.

• How to Apply: Interested candidates can share their updated CV at [email removed]