LUCKNOW · FULLTIME
Feedback & Reviews Coordinator
Happinesscue
Lucknow · onsite · Posted 6d ago
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Section · 01
About this role
We are looking for a Feedback & Reviews Coordinator to join a growing HappinessCue team in Lucknow. The role helps ensure that clients and experts have a smooth experience on HappinessCue. Depending on the assignment, responsibilities may include expert communication, profile information, verification coordination, scheduling, booking support, session follow-up, feedback handling or service-quality checks. Attention to detail, dependable follow-through and comfortable communication with different stakeholders are important. The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams. The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance. The expected experience range is 0-4 years; strong candidates with closely relevant experience may also be considered. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Responsibilities- expert communication
- profile information
- verification coordination
- scheduling
- booking support
- session follow-up
- feedback handling
- service-quality checks
- The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams
Requirements
- Experience: 0-4 years
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Section · 02