FE Soft || Professional

Job Summary

Facility

Designation: Executive /Senior Executive - Facility (Soft)

Location: Gurugram & Noida

Reporting To: Facility Manager

Role & Responsibilities

• Prioritize and manage all facility-related requirements to ensure smooth day-to-day operations.
• Oversee daily property operations in coordination with the Facilities Manager and Assistant Facilities Manager, ensuring administrative functions, security, and facility services are delivered effectively.
• Drive continuous improvement across facility operations and service delivery.
• Monitor facility supplies and inventory to ensure adequate stock levels; manage supply and service contracts as approved by clients.
• Proactively identify and mitigate operational risks by participating in emergency evacuation procedures, business continuity planning, and health & safety reviews.
• Take ownership of client satisfaction by addressing escalations, resolving operational challenges, and identifying opportunities to enhance service quality.
• Ensure adherence to key performance indicators (KPIs) and service-level agreements (SLAs).

Operational & Site Management

• Conduct routine site rounds and inspections of critical areas.
• Track, monitor, and ensure timely closure of tickets within defined SLAs.
• Manage on-site vendors and service providers.
• Coordinate closely with the Landlord (LL) team and Site Facilities Management (FM) team for daily operational activities.
• Plan, prepare, and manage Bills of Quantities (BOQs) for materials, as required.
• Manage manpower deployment, shift allocations, and workforce movement.
• Oversee inventory and store management, ensuring accurate records and availability.
• Ensure facility checklists are updated and maintained regularly.
• Issue work permits and maintain proper documentation and records.
• Carry out daily observations, follow-ups, and closure of identified issues.

Reporting & Compliance

• Prepare and maintain daily, weekly, and monthly operational and administrative reports.
• Track and manage energy consumption data and related reporting.
• Organize and manage weekly and monthly FM and LL MOMs (Minutes of Meetings).
• Align manpower and vendor deployment as per the 52-week Planned Preventive Maintenance (PPM) calendar.
• Conduct regular SS team briefings to ensure alignment and compliance.

Work Schedule

Role involves shift-based responsibilities with 6 days working.

Skillset required

• Strong knowledge of property and facility operations.
• Demonstrated working knowledge of occupational health and safety standards, with a client-centric approach to operations.
• Proven experience in team management, including supervising, coordinating, and motivating cross-functional teams.

Experience (Years) required

Minimum 4 years of relevant experience

Qualification

Graduate / Hotel Management Graduate

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.