Fault Management L1 Engineer 3
Nokia · Chennai · onsite · Posted 51d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (known errors) is within the responsibility of this role, too.
HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
- Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans.
- Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency.
- Review and validate network designs, configurations, and change plans before implementation.
- Provide technical guidance during critical network activities and major incidents.
- Ensure adherence to standard operating procedures and best practices during execution.
- Support post-change validation and stability checks.
- Collaborate with cross-functional teams to ensure smooth implementation of network activities.
- Document technical findings, lessons learned, and improvement actions.
Qualifications
You have:
- Bachelorsdegree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 5 to 10 years of experience.
- Experience in designing and delivering solutions in IP-MPLSMP-BGP solutions: L2VPN, L3VPN.
- Hands-on experience knowledge of Nokia Service Architecture.
- Detailed understanding ofBorder Gateway Protocol (BGP), Segment Routing, MP-BGP EVPNconcepts and related technologies
- Experience in designing and delivering solutions such as BNG.
- Knowledgeable on Network Management Systems, networking concepts and related technologies
- Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts.
- Experience with document preparation (HLD and LLD), including configuration preparation for network build deployment, troubleshooting, and fault isolation in live environments.
It would be nice if you also had:
- Experience with following hardware:
- Routing Switching:Cisco, HP, Arista FortiGate
- WIFI: Aruba, Cisco
- Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto
- Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware
- SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud
Sourced from naukri
Skills
EvpnNetskopeFault Managementcitrixl2vpnl3vpncisco asaCatalystFortigateFortinetArubaNetscalercheckpointdeploymentCisco CatalystMobile NetworksFirewallArchitectureMPLSCiscodispatchBorder Gateway Protocol
About Nokia
Nokia
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161 years old
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Nokia is a technology leader across mobile, fixed, and cloud networks, our solutions enable a more productive, sustainable, and inclusive world.
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