{"@context":"https://schema.org","@type":"JobPosting","title":"Fault Management Engineer - VAS","description":"

Alarm Monitoring, Fault Localization / Correction / Verification*
Corrective Maintenance (centralized routines) *
Liaises with subcontractors and 3rd parties to resolve faults
Liaises with other service providers regarding network outages
Should be open to work in night shifts (24/7 support)
Engineer should be ready to provide emergency support during out of office hours

Processes & Tools

ITIL Foundation recommended
Knowledge of processes (e.g.: incident restoration, network change management, network optimization process, incident and problem management) preferred.
Knowledge of tools: BMC REMEDY/ITSM, NetCool, CANVAS Converged Service Platform, Seibel other platform tools preferred. Keyskills:
Good Communication and inter personal Skills
Experience in Operations and preferably Managed Services
Analytical Skills.
Process Orientation , Time Management

Software Skill

SQL and Oracle databases (preferably DBA) Visual basic, MS Acces, Microsoft office

Technology Huawei Ericsson Cisco VAS (SMSC , MMSC, CRBT, etc.)

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