Fashion Merchandiser E-commerce & Production

Location: Gargee Designers, New Delhi

Timings: 11:00 AM – 7:30 PM | 6 Days Working

Weekly Off: Tuesday

Salary: 25,000 – 30,000 per month (Based on Experience)

Work Mode: Work from Office

Gargee Designers is a New Delhi–based premium menswear brand established in 1980, specialising in contemporary tailoring, occasion wear and bespoke menswear.

• Process and execute orders received through our website and third-party marketplaces, from order confirmation to final dispatch.
• Coordinate with production teams, masters, karigars and vendors to ensure accurate and timely execution of orders.
• Handle qualified online customer enquiries received through WhatsApp, Instagram and calls, understand their requirements and assist in converting them into orders.
• Guide online clients on products, sizing, fabrics, customisation and styling when required.
• Track ongoing orders, conduct quality checks and ensure timely dispatch and delivery.
• Coordinate sampling, alterations and customisation requirements for online and special orders.
• Coordinate with PR agencies for celebrity/influencer sourcing, garment movement, returns and related requirements.
• Maintain order trackers, customer details, production updates and dispatch records.
• Assist in execution of corporate, embassy and other special projects whenever required.

• 2–5 years of relevant experience in fashion merchandising, e-commerce, apparel production or fashion retail.
• Good understanding of garments, fabrics, measurements, sizing and garment construction.
• Strong communication and customer-handling skills, particularly over WhatsApp and phone.
• Ability to understand customer requirements and convert enquiries into orders.
• Strong production coordination, follow-up and organisational skills.
• Comfortable working with Excel/Google Sheets and maintaining order trackers.
• Fashion Design, Fashion Merchandising or Fashion Technology qualification will be preferred.
• Experience in menswear, bespoke tailoring, occasion wear or premium fashion retail will be an added advantage.

Apply at: [HIDDEN TEXT] [phone removed]