Facility Officer

Roles & Responsibilities of factory facility team

1. Issue Identification

• Identify and assess internal facility/infrastructure issues related to:
• Civil works
• MEP (Mechanical, Electrical, Plumbing)
• HVAC systems

2. Complaint Handling & Response

• Attend to issues promptly based on complaints logged by internal teams
• Ensure quick response and prioritization based on criticality

3. Vendor Coordination & Solution Identification

• Identify suitable vendors/service providers or engage existing vendors
• Explain the issue and obtain technical assessment & proposed solution
• Ensure the solution aligns with operational requirements

4. Coordination with Purchase Team

• Share scope of work and vendor details with purchase/procurement team
• Support in finalizing:
• Commercial terms
• Cost estimates
• Ensure timely release of Purchase Orders (POs)

5. Work Execution Monitoring

• Supervise vendor/service provider during execution
• Ensure work is completed:
• As per defined scope of work
• Within agreed timeline
• With required quality and safety standards

6. Progress Tracking & Reporting

• Track and document:
• Work progress
• Completion status
• Provide regular updates to management
• Highlight delays, risks, or escalations if any