Facility Manager

Role & responsibilities

Oversee day-to-day functioning of all hard services including MEP (Mechanical, Electrical, Plumbing), HVAC, DG, CCTV, Access Control, Fire & Safety Systems, and related infrastructure.

Manage preventive and scheduled maintenance for all equipment and building systems, ensuring maximum uptime and asset life.

Monitor vendors, AMC contracts, and service quality; ensure SLA adherence and premium service delivery.

Conduct regular facility audits to maintain workplace hygiene, safety, and operational standards; ensure statutory and compliance adherence.

Coordinate with landlords, building management teams, and external service partners for smooth daily operations and timely issue resolution.

Manage breakdowns, emergencies, and escalations with minimal disruption to client operations; implement root-cause corrective actions.

Maintain comprehensive facility MIS including energy usage, maintenance logs, incident reports, safety checklists, and cost records.

Partner with the Client Experience team to deliver a proactive, hospitality-led workplace experience.

Conduct new site audits and pre-handover quality checks as per defined guidelines before moving a site into operations.

Hire, manage, and mentor a team of technicians and support staff, ensuring performance, training, and service standards are met consistently.

Preferred candidate profile

5+ years of experience in Facilities Management within managed offices, corporate parks, hospitality, commercial real estate, or similar environments.

Strong technical expertise in building systems, MEP, hard services, safety, and compliance frameworks.

Proven experience managing FM vendors, negotiating rate cards, handling AMCs, and driving SLA performance.

Strong stakeholder management skills with the ability to handle crises, negotiate effectively, and communicate clearly and professionally.