Facility Executive

The role of a Facility Executive (Soft Services) is focused on managing non-technical facility operations to ensure a clean, safe, and efficient environment. Key responsibilities typically include:

• Site Operations & Maintenance:
• Oversee housekeeping, janitorial services, pantry management, and cafeteria audits to ensure hygiene and cleanliness standards are met.
• Conduct regular facility rounds, inspections, and walkthroughs to identify and resolve issues, often raising and closing tickets.
• Manage operational processes such as mailroom operations, waste management (segregation and disposal), pest control, and landscaping.
• Ensure timely availability of consumables, food and beverage items, and stationery.
• Coordinate office moves and space planning activities.
• Vendor & Staff Management:
• Manage and monitor vendors (e.g., housekeeping, security, pest control, catering) to ensure adherence to Service Level Agreements (SLAs) and high-quality service delivery.
• Supervise housekeeping, pantry, and soft services staff, including deployment, training, grooming, and attendance monitoring.
• Process vendor invoices and conduct vendor background checks.
• Administration, Compliance & Reporting:
• Prepare and submit daily, weekly, and monthly reports (e.g., MIS reports, stock trackers, attendance).
• Maintain inventory records (FIFO, stock registers) and asset registers.
• Ensure statutory and safety compliance (EHS), including managing licenses, work permits, and audit documentation.
• Assist the Facility Manager (FM) with administrative functions, financial tasks like monthly accruals, and client-related requests.
• Client & Occupant Support:
• Serve as a point of contact for clients and occupants, handling service requests, complaints, and escalations promptly.
• Coordinate visitor management, guest services, meeting room bookings, and event logistics.