Facility Executive

A Facility Executive (Soft Services) is responsible for maintaining a safe, clean, and comfortable workplace by overseeing non-technical operations. Core duties include managing housekeeping, cafeteria services, pest control, security, and vendor management to ensure optimal hygiene and tenant satisfaction. 
Key Responsibilities

• Housekeeping & Janitorial: Oversee daily cleaning operations, restroom hygiene, and waste management across all floors and common areas. 
  
• Vendor & Contract Management: Supervise third-party contractors (housekeeping, security, catering, and landscaping) to ensure adherence to Service Level Agreements (SLAs) and KPIs. 
  
• Helpdesk Operations: Monitor the internal CAFM/helpdesk ticket system to address employee workplace requests regarding facility conditions. 
  
• Cafeteria & Pantry Services: Coordinate food and beverage setups, maintain pantry inventory, and conduct regular food quality and safety audits.
  
• Compliance & Safety: Ensure facility operations meet health, hygiene, and Health & Safety (SHE) regulations. 
  
• Space & Event Management: Assist with seating arrangements, internal office moves, and logistical setups for town halls or corporate events. 
  

Key Requirements

• Education: Bachelor's degree or a Diploma in Hospitality Management, Facilities Management, or Business Administration.
  
• Experience: Typically 2 to 6 years of hands-on experience in corporate, hospitality, or commercial real estate facilities.
  
• Soft Skills: Strong problem-solving abilities, vendor negotiation, and proficiency in communication.