Facility Executive-Soft Services

Job Summary


Role Overview

• Reports to AFM/Facilities Manager; on-site point of contact during shift for stakeholders and clients.
• Handles site rounds, helpdesk calls, HK ME briefings, and daily reporting.

Key Responsibilities

• Support Facility Management team operationally and administratively.
• Administer SOPs for soft services; ensure timely reporting.
• Conduct site audits, floor walks, and track defect closures.
• Manage HK, Dispatch, Pantry, and Cafeteria staff training and attendance.
• Oversee consumables stock, inventory, and vendor coordination.
• Handle billing, invoicing, and liaison with client finance team.
• Coordinate boardroom bookings and VIP/client visit arrangements.
• Conduct facility rounds; coordinate with Housekeeping, Security, and Maintenance.
• Manage Helpdesk, Front Office, and Mailroom operations, including rosters and escalations.
• Maintain logbooks and ensure daily FM sign-off.

Candidate Requirements

• Minimum 2 years experience in facilities, property management, or hospitality.
• Knowledge of HS regulations, vendor management, and basic ME/BMS systems.
• Strong communication, people management, and budgeting skills.
• Detail-oriented, adaptable, and a strong team player.

Location


Scheduled Weekly Hours


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