Facility Executive - Soft Services
Cushman & Wakefield · Chennai · onsite · Posted 24d ago
Not disclosed5–10 yrsfulltimeSourced from
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About this role
Job Title
Facility Executive - Soft Services
Job Description Summary
Job Description
Key Responsibilities
Facility Executive - Soft Services
Job Description Summary
Job Description
Key Responsibilities
- Housekeeping Manpower Management
- Monitor daily housekeeping manpower attendance across assigned stores.
- Track absenteeism, shortages, replacements and manpower deployment.
- Coordinate with housekeeping service providers for timely replacement of absent manpower.
- Ensure adequate manpower availability as per approved deployment.
- Maintain store-wise manpower records and attendance data.
- Housekeeping Material Management
- Monitor availability of housekeeping consumables and materials at stores.
- Track material stock, consumption and replenishment requirements.
- Coordinate with vendors for timely delivery of required materials.
- Identify shortages and ensure corrective action within defined timelines.
- Maintain proper records of material requirements and deliveries.
- Store Visits & Operations Monitoring
- Conduct regular store visits to monitor housekeeping standards.
- Conduct store-wise briefings with housekeeping staff.
- Communicate operational instructions, service standards and compliance requirements.
- Monitor cleanliness, hygiene and housekeeping performance.
- Identify gaps and ensure timely corrective actions.
- Vendor Coordination
- Coordinate with housekeeping vendors/service providers for manpower and material requirements.
- Follow up on manpower shortages, absenteeism and service deficiencies.
- Monitor vendor performance against agreed service standards.
- Escalate recurring or critical issues to the reporting manager.
- Compliance & Reporting
- Ensure compliance with housekeeping SOPs and client requirements.
- Maintain store-wise housekeeping trackers.
- Track absenteeism, manpower deployment and material availability.
- Prepare regular operational updates and reports.
- Support audits, inspections and review meetings as required.
- Good understanding of housekeeping operations.
- Strong manpower monitoring and coordination skills.
- Good vendor management and follow-up skills.
- Good communication and interpersonal skills.
- Ability to manage multiple stores and operational requirements.
- Basic knowledge of MS Excel and reporting.
- Strong attention to detail and service quality.
- Ability to work independently and handle operational escalations.
- Diploma/Certification in Housekeeping, Hospitality, or Facility Management or Graduate in any discipline with 5-10 Years experience.
- Experience in Facility Management, Housekeeping, Retail or Soft Services operations preferred.
- Experience in multi-location operations will be an added advantage.
- Housekeeping manpower availability.
- Reduction in absenteeism-related gaps.
- Timely availability of housekeeping materials.
- Housekeeping service quality and compliance.
- Timely closure of operational issues.
- Store satisfaction and vendor performance.
Sourced from foundit
Skills
Housekeeping operationsVendor Managementreportingexcelmanpower monitoring
About Cushman & Wakefield

Cushman & Wakefield
Real Estate
3.8k+
employees
1917
109 years old
Chicago
United States (USA)
₹9.6L PA avg
Avg at Cushman & Wakefield
About
Fuelled by ideas, expertise, and dedication across borders and beyond service lines, Cushman & Wakefield creates real estate solutions to prepare their clients for what next.
Industries
Real Estate
Employee ratings
10 reviews
4.1/ 5
Culture
4.4
Career growth
4.0
Work-life
4.6
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