Facility Executive Soft Services

Position


Location


Department


Key Responsibilities

• Manage day-to-day soft services operations including housekeeping, pantry, landscaping, waste management, and pest control.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).
• Conduct regular facility inspections to maintain cleanliness, hygiene, and workplace standards.
• Ensure adequate availability of housekeeping consumables, pantry supplies, and facility-related materials.
• Coordinate with service partners for timely resolution of complaints and service requests.
• Maintain records related to attendance, manpower deployment, inventory, and statutory compliance.
• Support workplace events, employee engagement activities, and VIP visits from a facilities perspective.
• Conduct audits and implement corrective actions for any service gaps identified.
• Ensure adherence to EHS (Environment, Health Safety) guidelines and company policies.
• Prepare daily, weekly, and monthly operational reports and share updates with management.
• Coordinate with stakeholders and business teams to ensure high levels of customer satisfaction.
• Assist in budget tracking, vendor billing verification, and invoice processing.

Required Qualifications

• Graduate in any discipline; Hospitality or Facilities Management qualification preferred.
• 3-6 years of experience in Facilities Management, Corporate Real Estate, Hospitality, or Soft Services Operations.
• Good knowledge of housekeeping standards, vendor management, and workplace operations.
• Strong communication, coordination, and stakeholder management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Key Competencies

• Vendor Management
• Stakeholder Management
• Team Coordination
• Problem Solving
• Customer Service Orientation
• Attention to Detail
• Operational Excellence
• Compliance Safety Awareness

Scheduled Weekly Hours


Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.