Facility - Club House Manager & Customer Experience

• Manage overall facility and clubhouse operations for the residential project.
• Ensure readiness and smooth functioning of clubhouse, amenities, common areas, and building facilities.
• Manage customer experience, complaints, handover, possession, and post-possession support.
• Lead facility, clubhouse, security, housekeeping, and community management teams.
• Manage FM agencies, vendors, AMCs, and outsourced partners.
• Monitor preventive maintenance, service quality, safety, statutory compliance, and operational KPIs.
• Ensure smooth transition from project handover to regular facility operations.
• Maintain high hospitality, service, and clubhouse standards.
• Drive customer satisfaction and a premium community living experience.

Interested candidates can [email removed] or [phone removed]