Facilities Manager For Gated Community & High-Rise Construction

Role & responsibilities

1. Construction Phase Involvement (Design & Handover)

• Represent facilities/operations interests during design and construction discussions to ensure maintainability, accessibility, and operational practicality
• Review designs, shop drawings, and material submissions from an operations and maintenance perspective
• Participate in testing, commissioning, and integrated systems testing (HVAC, electrical, fire protection, lifts, BMS, security systems)
• Conduct snagging and defect inspections; track closure of outstanding defects before handover
• Ensure complete documentation: as-built drawings, O&M manuals, warranties, asset registers, and preventive maintenance information

2. Operations & Maintenance

• Direct day-to-day facility operations including electrical, mechanical, plumbing, HVAC, STP, WTP, landscaping, waste management, and general maintenance
• Develop and implement preventive and corrective maintenance schedules to minimize downtime
• Conduct periodic inspections of buildings and equipment to assess technical, janitorial, and security adequacy
• Manage utilities including power supply, water treatment, sewage systems, and backup systems (generators, solar, inverters)

3. Security & Safety

• Develop and enforce security protocols including CCTV, access control, and personnel management
• Ensure compliance with health, safety, and environmental (HSE) regulations
• Maintain disaster preparedness plans; lead emergency response procedures
• Coordinate statutory inspections, certifications, and compliance audits

4. Team & Vendor Management

• Lead, supervise, and develop maintenance, housekeeping, and security teams
• Assign work, maintain discipline, and resolve difficult maintenance and safety issues
• Source, evaluate, and manage vendors, contractors, and service providers
• Monitor contractor compliance with approved drawings, specifications, and contractual requirements

5. Resident & Customer Relations

• Serve as primary point of contact for residents regarding facilities-related issues
• Address and resolve resident complaints and concerns promptly and professionally
• Communicate maintenance schedules and service disruptions effectively
• Maintain a professional presence in resident and guest areas

6. Budgeting & Financial Management

• Develop and manage facilities budget including forecasting and expense tracking
• Identify cost-saving and operational-efficiency opportunities
• Manage procurement of maintenance supplies and services

7. Compliance & Reporting

• Maintain records of warranties, licenses, inspections, service agreements, and contracts
• Prepare periodic reports on facility performance, budgets, and maintenance activities
• Ensure compliance with local, state, and federal regulations

Preferred candidate profile

Education:

• Bachelor's degree in Facilities Management, Engineering (Mechanical/Electrical/Civil), or related field
• Professional certifications (IFMA, FMP, PMP, HSE) preferred

Experience:

• Minimum 510 years in facilities management, with significant experience in high-rise residential buildings and gated communities
• Experience with construction-phase involvement or project handover preferred
• Proven track record managing large residential estates or commercial facilities

Technical Knowledge:

• Strong working knowledge of STP, WTP, plumbing, electrical, HVAC, fire protection, lift systems, and building automation systems (BMS)
• Familiarity with security systems (CCTV, access control) and emergency preparedness
• Proficiency in facility management software and MS Office applications

Skills & Competencies:

• Strong leadership, team supervision, and vendor management skills
• Excellent problem-solving, analytical, and project management abilities
• Outstanding communication and interpersonal skills
• Ability to work flexible hours and respond to emergencies on a 24/7 basis

Working Conditions

• On-call availability for emergencies and projects
• Physical ability to conduct regular inspections and maintenance tasks
• Flexible schedule including evenings and weekends as needed