Facilitator BFSI

Facilitator BFSI
Tata STRIVE is an established brand in the skill development sector, a division of Tata Community Initiatives Trust which
addressing the pressing need of skilling Indias youth for employment, entrepreneurship, and community enterprise. Visit
here to know more - www.tatastrive.com
Role
Facilitator BFSI
Objective
To ensure, instruct and facilitate learners in classrooms and workshops. Delivery and continuous
improvement of training programs; collating and sharing feedback about the training program;
developing reinforcements and evaluating outcomes.
Key Responsibilities
Demonstrates product & process knowledge, customer service skills, and selling skills
specifically required in the BFSI industry.
Create and maintain a positive and professional learning environment.
Motivate learners through effective training methodologies both in group and individual
classroom dynamics.
Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices
to ensure maximum effectiveness of training delivery, as per the framework provided.
Conduct specific training needs assessments to support the design, development, and
delivery.
Monitor and measure the effectiveness of training programs and provide necessary feedback
to the corporate team for necessary changes when required.
Partner with learners in their learning process and ensure a positive impact on the scorecard.
Performs other related duties as assigned or requested.
To conduct classroom and practical assessments for the learners and evaluate their
performance.
Must be a leader who sets the standard and expectations through example in his/her conduct,
work ethic, integrity, and character.
Manage the design, delivery, and continuous improvement of training programs as well as
ongoing learning opportunities across the organization, in support of the organizations needs.
Actively participate in the progressive disciplinary process for learners not able to meet or
maintain standards of excellence.
Should be connected to the market to create opportunities for On-Job Training.
Essential Skills
Training experience proficient in training methodologies used in the BFSI industry, and soft
skills (communication skills, critical thinking, time management, team building, etc.).
On-grounds experience in banking, financial services, or insurance industry.
High energy, enthusiasm, motivational training style, and strong people skills.
Excellent creative and conceptual thinking abilities.
Strong communication skills, both verbal and written. Problem resolution, communication,
presentation, facilitation, and influencing skills required.
Reporting To
Location
Center Manager
Chakan, Pune
Qualifications
Graduate, Certified/Qualified/ Experienced Trainer
2 5 Years (minimum 2 years with the Skill Development Industry)
Desired Experience
(years)
Reach us at
[email removed]